Dunzo

Dunzo is an Indian-based company that hosts delivery services in several cities such as Bangalore, Mumbai, Hyderabad, Jaipur, Chennai, and Delhi. The company revolutionizes the way we make purchases or send our stuff to someone. Being a 21st-century startup, they have maintained a neat presence across different social media platforms like Facebook, Instagram, and Twitter.

Twitter has been used effectively by them to communicate with their audience in the form of tweets and re-tweets. They recently posted a tweet acknowledging the efforts of their delivery folks and created hashtags such as #EverydaySuperheroes and #Mushkilhairasta. They also make interesting re-tweets acknowledging their customer’s appreciation and other mentions by mingling the customer’s or mentioner’s name with an adjective or pronoun